Terms of Service — EmberKeep

Overview

EmberKeep is a digital estate planning platform that helps families organize important information. By using EmberKeep, you agree to these terms.

Not Legal Advice

EmberKeep is an information organizer, not a law firm. Nothing in EmberKeep constitutes legal, tax, or financial advice. The AI-guided conversations help you organize information for your family and your attorney — they do not replace professional counsel. Always consult a qualified attorney for legal decisions.

Your Account

You are responsible for maintaining the security of your account credentials. EmberKeep uses Clerk for authentication and does not store your password directly. You may share vault access with designated family members through the platform's sharing features.

Your Data

You own all data you enter into EmberKeep. We do not claim any intellectual property rights over your content. You grant EmberKeep a limited license to store, process, and display your data solely to provide the service to you and your authorized family members.

Pricing & Payments

EmberKeep offers a free tier with 4 vault sections and an Eternal tier ($99 one-time payment) with all features. The Eternal tier is a lifetime purchase with no recurring fees. Payments are processed by Stripe. We offer a 30-day money-back guarantee on the Eternal tier.

Service Availability

We strive for high availability but do not guarantee uninterrupted service. If EmberKeep ceases operations, we will provide at least 90 days notice and ensure you can export all your data.

Acceptable Use

EmberKeep is intended for personal estate planning purposes. You agree not to use the service for any unlawful purpose, to store malicious content, or to attempt to access other users' data.

Contact

Questions about these terms? Email us at support@emberkeep.ai.